Sales Associate
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The Sales Position includes but is not limited to:
- Helping customers select merchandise by explaining the features and benefits of each product.
- Selling extended service protection and installations on selected merchandise.
- Gaining product and sales knowledge through various manufacturer and in-house training programs.
- Entering the sale in our computerized Point of Sale system, including customer, product, pricing, delivery, order status and payment information. Follow up on open orders through completion.
- Promoting our P.C. Richard and Son credit card and processing the applications through a computerized program.
- Providing excellent customer service before, during and after the sale in person and over the telephone.
Cashier and Customer Service
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The Cashier & Customer Service Associate position mainly focuses on customer service working within our retail showroom office including:
- Providing excellent customer service both on the phone and in person.
- Heavy phone work - answering incoming calls and making outgoing calls to customers for various reasons relating to the showroom business.
- Calling customer to confirm the status of their orders, delivery and product service.
- Operating and balancing computerized cash register.
- Data entry - using the Company's computerized point of sale system and various programs to assist in processing sales orders and customer inquiries.
Mobile Installer
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This position includes, but is not limited to the Installation of Car Alarms, Remote Start systems, Mobile Video Systems, Head Units, Speakers and Amplifiers.
- Must provide a Good Customer Service Experience during drop off and pick up of the vehicle by answering any questions and demonstrating the installed product for the customer. Appointments are made by the customer during the time of sale for the installation.
Stock Associate
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The Stock Associate position within our retail showroom includes, but is not limited to:
- Load and unload merchandise off the incoming/outgoing transfer truck.
- Transfer merchandise from transfer truck to the stock room or showroom floor.
- Assist customers in loading and transferring merchandise to and from their vehicle.
- Maintain, organize and keep the stock room, showroom and outside areas of the building clean and neat.
- Perform physical stock checks on merchandise when requested.
- Assemble and display various merchandise on the showroom floor.